![]() ![]() To see our complete cancellation policy, see Microsoft Store Terms of Sale. Call us anytime toll-free for personalized customer support at (800) 958-2983. View FAQs and get fast answers to common questions. Visit our online help center to read guides for information on getting started and sending & receiving faxes. For more info, see Change the payment method for a Microsoft subscription. Getting help with using your eFax account is easy. To fix any issues, on the Manage page, select Change how you pay. If it does, we'll let you know when you arrive at Services & subscriptions. If you see Turn on recurring billing instead of Manage, your subscription will expire at the date shown for your subscription and you don't need to do anything else.Ĭheck if a payment method needs to be updated. Make sure you're signed in with the same Microsoft account you used to purchase your subscription. If you don't see a Manage option from Services & subscriptions page, and therefore can't cancel or turn off recurring billing, you can choose to speak to one of our support advocates, or you can try the following: Troubleshoot issues if you can't cancel your subscription For more info, see Cancel a Microsoft subscription in Israel. Note: In Israel, you have the right to cancel any subscription that has recurring billing with immediate effect and receive a prorated refund. ![]()
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